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24. September 2024.
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Strengthening climate resilience in the drinking-water and sanitation sector through the Protocol on Water and Health

Infrastructure and supporting services are at increasing risk from climate threats, which may compromise the health and well-being of communities. Service providers are actively undertaking measures to reduce greenhouse gas emissions and adapt infrastructure and management strategies to enhance resilience. Climate change considerations are increasingly being integrated into water safety plans and sanitation safety plans, and measures such as improving water efficiency, reducing leakage and reusing treated wastewater are being implemented. However, further development of adaptive management and scenario-based planning is necessary. Regulators can support service providers to strengthen resilience, alongside setting climate targets that consider local priorities. The Protocol on Water and Health offers a framework for addressing climate challenges by promoting stakeholder collaboration and supporting enhanced resilience through target setting and data harmonization.

Version 1
24. June 2024.
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by Government of Sri Lanka, 09. April, 2024

Sri Lanka – National policy on water safety

by Government of Sri Lanka, 09. April, 2024

This document presents a robust and authorized framework that provides essential support for the seamless execution of WSPs in the context of Sri Lanka. This need arises within the global context of WSPs gaining recognition as a crucial tool in ensuring drinking water quality, acceptability, and quantity as advocated by the WHO and widely adopted worldwide. Notably, in the specific context of Sri Lanka, the WHO has extended its WSP training program to the South Asian region, acknowledging the country's proactive stance in embracing and implementing WSP practices. The policy includes consideration of both equity and climate resilience, and aims to ensure access to safe and quality drinking water for all citizens, promoting sustainable water use and promoting economic growth and prosperity in the water sector.

Version 1
20. March 2024.
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by Asoka Jayaratne; Mellisa Steele; Melita Stevens; Kate van Lieshout; Luke Curran; Matthew Higginbotham; Toby Prosser; Luke Dickson; Kim Mosse; Anthea McManemin, 01. December, 2023

Operationalising water safety plans for Melbourne – a large city case study

by Asoka Jayaratne; Mellisa Steele; Melita Stevens; Kate van Lieshout; Luke Curran; Matthew Higginbotham; Toby Prosser; Luke Dickson; Kim Mosse; Anthea McManemin, 01. December, 2023

A wholesale/retail model delivers drinking water to over 5 million residents in metropolitan Melbourne (Australia). Water Safety Plans were implemented in 1999 ahead of being regulatory mandated in 2003. With over 20 years of WSP application, this collaborative paper by the wholesaler and retailer utilities presents practical examples of drinking water quality risk management in challenging operational environments, highlighting lessons learnt, improvements made and outcomes achieved. Melbourne's supply comprises multiple sources, necessitating different tailored treatment configurations. Source waters range from open catchment with multiple treatment barriers, to protected catchment source waters requiring solely disinfection treatment (unfiltered) with gravity driven supply. Potable supply is a combination of unfiltered, filtered, desalinated and blended supplies. This makes for diversity in case studies brought to this paper, and a range of lessons likely to be of interest to the global WSP community. The Melbourne utility experience highlights the importance of developing and continually improving control measures for ongoing (adaptive) risk reduction. A robust emergency management plan is also fundamental to ensure preparedness for complex and unpredictable events. Furthermore, leveraging learnings from audits and incidents has been valuable for process improvement. WSP implementation has also facilitated timely communication with consumers and other stakeholders.

Version 1
20. March 2024.
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by David Sheehan; Phillip Fasham; Rory Moses McKeown; Asoka Jayaratne, 01. December, 2023

Development of a tool to support operationalising water safety plans: experiences from a national water utility in Ghana

by David Sheehan; Phillip Fasham; Rory Moses McKeown; Asoka Jayaratne, 01. December, 2023

Since their incorporation into the 2004 version of the World Health Organization’s (WHO’s) Guidelines for Drinking Water Quality (GDWQ), Water Safety Plans (WSPs) continue to be the pre-eminent process for the delivery of safe drinking water to consumers. WSPs achieve this by prioritising proactive, rather than reactive, management of risks to drinking water quality. Since the use of WSPs was incorporated into the GDWQ, a range of supporting resources have been produced to assist water suppliers in preparing WSPs. Producing a robust WSP is an important first step in the management of risk, but in many cases, the implementation of WSPs presents significant challenges, particularly in relation to the implementation of Module 5 (implementing improvements) and Module 6 (monitoring of control measures). To address barriers to WSP implementation, the Ghana Water Company Limited (GWCL), in a peer-to-peer partnership with two Australian water utilities, developed a pilot WSP implementation strategy for one of the company’s drinking water supply systems. One of the outputs of the collaboration was the development of a framework for operationalising water safety planning, which incorporates basic guidance for embedding the WSP within routine operations, in order to ensure the safe management of drinking water.

Version 1
13. March 2024.
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by WHO, 15. February, 2024

Sanitary inspection packages – a supporting tool for the Guidelines for drinking water quality: small water supplies

by WHO, 15. February, 2024

This publication presents the World Health Organization’s (WHO’s) sanitary inspection packages. These packages update the sanitary inspection forms in WHO’s 1997 Guidelines for drinking-water quality. Volume 3: surveillance and control of community supplies. With more than 25 years of practical experience with the application of sanitary inspections, these packages have been developed from a comprehensive evidence review and established good practices.

Version 1
16. February 2024.
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by WHO,

Guidelines for drinking-water quality: small water supplies

by WHO,

These Guidelines, specifically tailored to small water supplies, build on over 60 years of guidance by the World Health Organization (WHO) on drinking-water quality and safety. They focus on establishing drinking-water quality regulations and standards that are health based and context appropriate; on proactively managing risks through water safety planning and sanitary inspections; and on carrying out independent surveillance. The guidance is intended primarily for decision-makers at national and subnational levels with responsibility for developing regulatory frameworks and support programmes related to these activities. Other stakeholders involved in water service provision will also benefit from the guidance in this document.

Version 1
28. February 2023.
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28. February, 2023

Water Safety Plan Manual. 2nd Edition

28. February, 2023

This Water safety plan manual provides practical guidance to support development and implementation of water safety planning in accordance with the principles presented in the WHO Guidelines for drinking-water quality.

The manual is targeted at water suppliers and organizations supporting water safety planning programmes, including government agencies responsible for public health, or regulation and surveillance of drinking-water quality, nongovernmental or intergovernmental organizations. The guidance provides a broad range of examples and case studies from lower- to higher-income settings, highlighting practical solutions to real-world challenges from around the globe to help readers apply the guidance in diverse contexts.

This second edition streamlines guidance on the integration of climate resilience and equity into the water safety planning approach, to help support access to safely managed drinking-water services for all users, despite growing uncertainties from a changing climate.

Version 1
11. October 2023.
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by Rodriguez-Alvarez et al., 11. October, 2023

Long-Term Assessment of a Water Safety Plan (WSP) in Salta, Argentina

by Rodriguez-Alvarez et al., 11. October, 2023

The use of water safety plans (WSPs) has been recommended by the World Health Organization (WHO) since 2004 as a highly effective means of improving water safety management. Experience with the implementation of WSPs is increasing worldwide, but there is no unified or standardized methodology for how the verification of a WSP should be conducted. In this article, we present a thorough evaluation of a specific WSP five years after its initial implementation. We reviewed the risk assessment methodology used by a water utility in Salta, Argentina, and assessed the implementation of control measures. To objectively evaluate the effectiveness of the WSP, we evaluated water quality parameters and customer complaints using a time-series analysis. We show that although some control measures were implemented, and a reduction in risk values was observed, it was not possible to improve long-standing problems in the water supply of the city of Salta, such as the number of consumer complaints or high turbidity levels in the water during the rainy season. We discuss the role of rigorous scientific assessments and the importance of legislation and regulatory bodies in implementing the WSP.

Version 1
9. February 2023.
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by WHO et al., 23. January, 2023

WSP manual supplementary tool: Module 10 – checklists for conducting WSP reviews

by WHO et al., 23. January, 2023

This tool is intended to support the practical application of the guidance presented in the Water safety plan manual: step-by-step risk management for drinking-water suppliers, second edition (WHO & IWA, 2023). Refer to Module 10 in the manual for detailed guidance.

This tool provides key questions and considerations for conducting successful water safety plan (WSP) reviews, including post-event reviews (e.g. following a significant incident, near miss or emergency). It can also support reviews with a particular focus on strengthening equity and climate considerations as part of continuous WSP improvement.

Version 1
18. September 2023.
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by USAID/Rural Evidence and Learning For Water (REAL-WATER),

Synthesis of Water Safety Planning Efforts in Ghana

by USAID/Rural Evidence and Learning For Water (REAL-WATER),

This report provides a synthesis of water safety plan (WSP) implementation efforts in Ghana. It highlights the implementation status, enabling environment, challenges, opportunities, and relevant recommendations for improvement.

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本納入了醫院設施經理的意見,以協助管理人員制訂和實施水安全計劃,提升醫院內的食水安全。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本納入了醫院設施經理的意見,以協助管理人員制訂和實施水安全計劃,提升醫院內的食水安全。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared incorporating input from facility managers of hospitals for management staff to develop and implement Water Safety Plan to enhance water safety in hospitals.

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為安老院舍的業主或院舍管理人員提供易於使用的工具,為具有獨立內部供水系統的院舍制訂和實施水安全計劃,提升食水安全。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為安老院舍的業主或院舍管理人員提供易於使用的工具,為具有獨立內部供水系統的院舍制訂和實施水安全計劃,提升食水安全。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for owners or house management staff of residential care homes for the elderly with an independent internal plumbing system to develop and implement Water Safety Plan to enhance water safety.

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為校舍管理負責人提供易於使用的工具,以制訂和實施水安全計劃,提升食水安全。

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為校舍管理負責人提供易於使用的工具,以制訂和實施水安全計劃,提升食水安全。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為業主或物業管理人提供易於使用的工具,為具有一般供水系統的建築物(如住宅及辦公室大廈)制訂和實施建築物水安全計劃。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為業主或物業管理人提供易於使用的工具,為具有一般供水系統的建築物(如住宅及辦公室大廈)制訂和實施建築物水安全計劃。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for persons-in-charge of schools’ house management to develop and implement Water Safety Plan to enhance water safety.

Version 2
17. August 2023.
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17. August, 2023

Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (Chinese)

17. August, 2023

根據世界衞生組織的建議,香港水務署於2017年制訂了《香港建築物食水安全計劃指引》,協助業主和物業管理人制訂和實施水安全計劃,以提升建築物的食水安全。指引及相關範本於2022年進行修訂並納入了最新資訊和實施經驗。截至2023年5月,全港約有4,000幢建築物實施了建築物水安全計劃,涵蓋逾百萬住戶。

Version 2
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for owners and property management agents to develop and implement Water Safety Plan for buildings with general plumbing systems such as residential and office buildings.

Version 2
17. August 2023.
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Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (Chinese)

根據世界衞生組織的建議,香港水務署於2017年制訂了《香港建築物食水安全計劃指引》,協助業主和物業管理人制訂和實施水安全計劃,以提升建築物的食水安全。指引及相關範本於2022年進行修訂並納入了最新資訊和實施經驗。截至2023年5月,全港約有4,000幢建築物實施了建築物水安全計劃,涵蓋逾百萬住戶。

Version 2
17. August 2023.
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17. August, 2023

Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (English)

17. August, 2023

Based on the World Health Organization’s recommendations, the Water Supplies Department of Hong Kong developed the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong in 2017 to assist owners and property management agents in developing and implementing Water Safety Plans to enhance water safety in buildings. The guidelines and associated templates were revised in 2022 incorporating updated information and implementation experiences. As at May 2023, about 4,000 buildings in Hong Kong have implemented Water Safety Plan for Buildings covering more than one million households.

 

根據世界衞生組織的建議,香港水務署於2017年制訂了《香港建築物食水安全計劃指引》,協助業主和物業管理人制訂和實施水安全計劃,以提升建築物的食水安全。指引及相關範本於2022年進行修訂並納入了最新資訊和實施經驗。截至2023年5月,全港約有4,000幢建築物實施了建築物水安全計劃,涵蓋逾百萬住戶。

Version 1
4. December 2017.
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by World Health Organization (Regional Office for South-East Asia), 03. July, 2017

Operational Monitoring Plan Development: A guide to strengthening operational monitoring practices in small- to medium-sized water supplies

by World Health Organization (Regional Office for South-East Asia), 03. July, 2017

Practical guidance and training materials for small- and medium-sized water suppliers, and for those providing training and support to these suppliers, on strengthening operational monitoring practices – a core element of water safety planning. Training materials include a facilitator’s guide and PowerPoint slides.

Version 1
4. December 2017.
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by World Health Organization (Regional Office for South-East Asia), 17. July, 2017

Principles and Practices of Drinking-water Chlorination: A guide to strengthening chlorination practices in small- to medium-sized water supplies

by World Health Organization (Regional Office for South-East Asia), 17. July, 2017

Practical guidance and training materials for small- and medium-sized water supplies, and for those providing training and support to these suppliers, on strengthening chlorination practices – a common improvement need identified through the WSP process in the South-East Asia and Western Pacific regions. Training materials include a facilitator’s guide and PowerPoint slides, and basic standard operating procedures and calculation sheets for effective and safe chlorination. The materials are based on training programmes delivered in the regions.

Version 1
22. March 2019.
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by WHO, 22. March, 2019

A guide to equitable water safety planning: Ensuring no one is left behind

by WHO, 22. March, 2019

The lack of access to safe drinking-water is felt disproportionately by those who are disadvantaged socially, economically, demographically or geographically, and explicit consideration of these groups is required to understand and address disparities.

This document describes how, with relatively modest efforts, the water safety plan (WSP) approach can bring tangible improvements in water quality and availability for all users. By providing step-by-step guidance for all WSP stakeholders, as well as good practice examples from a broad range of countries and contexts, this document serves as a practical tool to help achieve safe water for all.

The electronic version of the PowerPoint slides presented in Tool F of the document, available under “Downloads” above, is intended to facilitate the integration of equity considerations into standard WSP training events.

Version 1
18. June 2020.
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by World Health Organization, 18. June, 2020

Water safety plan audit training package

by World Health Organization, 18. June, 2020

Water safety plans (WPS) have been implemented in every region of the world, and many implementing countries have included WSPs in drinking-water policies or regulations. Enforcement of WSP requirements, as well as general WSP success and sustainability, requires ongoing WSP auditing, i.e. independent and systematic checks of WSP completeness, implementation in practice and effectiveness.

This training package presents guidance on preparing for and conducting a WSP audit, covering such topics as the aim and role of auditing, audit criteria, audit timing and frequency and audit reporting. It provides practical tools to support auditors conduct successful audits for continuous WSP improvement.

 

Version 1
4. May 2021.
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by IWA,

Briefing Note-Water Safety Planning to improve public health, water security and climate resilience

by IWA,

The successful development and implementation of WSPs have many benefits common to all drinking water systems, with some that are unique to each system. The major benefit of implementation contributes to improving drinking water safety and quality. To achieve this WSPs provide a framework for risk reduction prevention of hazards and a better response to emergencies, which not only improves public health but can ensure better watershed management and resilience to climate impacts.

 

Version 1
9. February 2023.
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by WHO et al., 23. January, 2023

WSP Manual supplementary tool: Module 4 – examples of risk assessment matrices

by WHO et al., 23. January, 2023

This tool is intended to support the practical application of the guidance presented in the Water safety plan manual: step-by-step risk management for drinking-water suppliers, second edition (WHO & IWA, 2023). Refer to Module 4 in the manual for detailed guidance.

This tool provides examples of risk matrices, to illustrate the wide range of options that could be adopted for risk assessment as part of water safety planning.

Version 1
9. February 2023.
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by WHO et al., 23. January, 2023

WSP Manual supplementary tool: Module 8 – general checklist for emergency preparedness

by WHO et al., 23. January, 2023

This tool is intended to support the practical application of the guidance presented in the Water safety plan manual: step-by-step risk management for drinking-water suppliers, second edition (WHO & IWA, 2023).  Refer to Module 8 in the manual for detailed guidance.

To support preparedness for emergency responses and unforeseen events in accordance with Module 8, use this checklist to consider what needs to be in place in the local context.

Version 1
9. February 2023.
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by WHO et al., 23. January, 2023

WSP Manual: Module 3 supplementary tool – possible threats to the supply of safe drinking-water

by WHO et al., 23. January, 2023

This tool is intended to support the practical application of the guidance presented in the Water safety plan manual: step-by-step risk management for drinking-water suppliers, second edition (WHO & IWA, 2023). Refer to Module 3 in the manual for detailed guidance.

WSP teams can use this tool to help identify possible threats to water safety, which will inform the identification of hazards and hazardous events (Module 3).

Version 1
23. January 2023.
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by WHO et al., 23. January, 2023

WSP Manual: Module 2 supplementary tool – system description checklist

by WHO et al., 23. January, 2023

This tool is intended to support the practical application of the guidance presented in the Water safety plan manual: step-by-step risk management for drinking-water suppliers, second edition (WHO & IWA, 2023). Refer to Module 2 in the manual for detailed guidance.

The checklist below supports water safety plan (WSP) teams with describing the water supply (Module 2). It includes key information to consider and summarize when describing each stage of the water supply, including:

  • general system information (including equity- and climate-related aspects);
  • source (including surface water and groundwater aspects, and the catchment);
  • treatment;
  • distribution and storage;
  • user practices (including buildings);
  • water safety aspects (e.g. national drinking-water quality regulations and standards, historical water quality data, customer notifications and complaints); and
  • known or potential problems in the system.
Version 3
21. April 2016.
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by WHO et al., 2009

Water safety plan manual

by WHO et al., 2009

Water safety plans (WSPs) are the most effective means of consistently ensuring the safety of a drinking water supply. This WSP manual describes how to develop and implement a WSP in clear and practical terms. Stepwise advice is provided through 11 learning modules, each representing a key step in the WSP development and implementation process.

Version 1
13. December 2022.
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by WHO Regional Office for Europe, 14. October, 2022

A field guide to improving small drinking-water supplies: water safety planning for rural communities

by WHO Regional Office for Europe, 14. October, 2022

The WHO Guidelines for drinking-water quality recommend the water safety plan (‎WSP)‎ approach as the most effective way of ensuring continuous provision of safe drinking-water.

The challenges related to drinking-water supply in rural areas and small towns are of notable concern globally, but the WSP approach has been proven to work effectively in small-scale water supplies. It clearly emphasizes the importance of preventing waterborne disease, and supports communities in dealing with the everyday challenges of maintaining a reliable and safe water supply.

This second, updated edition of WHO’s Water safety plan: a field guide to improving drinking-water safety in small communities provides a step-by-step introduction to the WSP approach and includes a range of ready-to-use templates to assist those involved in rural water supply with developing and implementing their own WSPs.

Version 1
2. November 2022.
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by WHO SEARO, 02. November, 2022

Establishing a National WSP Regulatory Audit Scheme – Guidance Package

by WHO SEARO, 02. November, 2022

This package of materials is intended to support countries in developing (or strengthening) national schemes for regulatory auditing of water safety plans. Topics addressed include audit mandates and drivers, standardized audit criteria, auditor qualification and selection processes, financing and other mechanisms for audit functionality and sustainability. The materials are intended to facilitate a stakeholder workshop to discuss the ‘key factors and principles’ for establishing a successful and sustainable audit programme, the output of which is a detailed action plan for the development (or advancement) of a context-appropriate national audit scheme.

Version 1
20. October 2022.
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Water Safety Conference 2022 – Conference records are now available

The Water Safety Conference 2022 recording are available to the public under the “Conference record” page on the conference webpage. https://watersafety2022.org/conference-record/

Version 1
19. October 2022.
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14. January, 2022

OPERATIONAL POLICY AND GUIDING DOCUMENT. GWCL

14. January, 2022
Version 1
18. June 2022.
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Test Resource Brenda