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Version 1
20. March 2024.
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by Asoka Jayaratne; Mellisa Steele; Melita Stevens; Kate van Lieshout; Luke Curran; Matthew Higginbotham; Toby Prosser; Luke Dickson; Kim Mosse; Anthea McManemin, 01. December, 2023

Operationalising water safety plans for Melbourne – a large city case study

by Asoka Jayaratne; Mellisa Steele; Melita Stevens; Kate van Lieshout; Luke Curran; Matthew Higginbotham; Toby Prosser; Luke Dickson; Kim Mosse; Anthea McManemin, 01. December, 2023

A wholesale/retail model delivers drinking water to over 5 million residents in metropolitan Melbourne (Australia). Water Safety Plans were implemented in 1999 ahead of being regulatory mandated in 2003. With over 20 years of WSP application, this collaborative paper by the wholesaler and retailer utilities presents practical examples of drinking water quali...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本納入了醫院設施經理的意見,以協助管理人員制訂和實施水安全計劃,提升醫院內的食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本納入了醫院設施經理的意見,以協助管理人員制訂和實施水安全計劃,提升醫院內的食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for hospitals in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared incorporating input from facility managers of hospitals for management staff to develop and implement Water Safety Plan to enhance water safety in hospitals....

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為安老院舍的業主或院舍管理人員提供易於使用的工具,為具有獨立內部供水系統的院舍制訂和實施水安全計劃,提升食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為安老院舍的業主或院舍管理人員提供易於使用的工具,為具有獨立內部供水系統的院舍制訂和實施水安全計劃,提升食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for residential care homes for the elderly in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for owners or house management staff of residential care homes for the elderly with an independent internal plumbing system to develop and implement Water Safety Plan to enhance water safety....

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為校舍管理負責人提供易於使用的工具,以制訂和實施水安全計劃,提升食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (Traditional Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為校舍管理負責人提供易於使用的工具,以制訂和實施水安全計劃,提升食水安全。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for schools in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for persons-in-charge of schools’ house management to develop and implement Water Safety Plan to enhance water safety....

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (Simplified Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為業主或物業管理人提供易於使用的工具,為具有一般供水系統的建築物(如住宅及辦公室大廈)制訂和實施建築物水安全計劃。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (Chinese)

17. August, 2023

聯同《香港建築物食水安全計劃指引》,此範本旨在為業主或物業管理人提供易於使用的工具,為具有一般供水系統的建築物(如住宅及辦公室大廈)制訂和實施建築物水安全計劃。...

Version 1
17. August 2023.
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17. August, 2023

Water safety plan template for general buildings in Hong Kong (English)

17. August, 2023

In conjunction with the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong, this template is prepared as an easy-to-use tool for owners and property management agents to develop and implement Water Safety Plan for buildings with general plumbing systems such as residential and office buildings....

Version 1
17. August 2023.
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17. August, 2023

Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (Chinese)

17. August, 2023

根據世界衞生組織的建議,香港水務署於2017年制訂了《香港建築物食水安全計劃指引》,協助業主和物業管理人制訂和實施水安全計劃,以提升建築物的食水安全。指引及相關範本於2022年進行修訂並納入了最新資訊和實施經驗。截至2023年5月,全港約有4,000幢建築物實施了...

Version 1
17. August 2023.
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Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (Chinese)

根據世界衞生組織的建議,香港水務署於2017年制訂了《香港建築物食水安全計劃指引》,協助業主和物業管理人制訂和實施水安全計劃,以提升建築物的食水安全。指引及相關範本於2022年進行修訂並納入了最新資訊和實施經驗。截至2023年5月,全港約有4,000幢建築物實施了...

Version 1
17. August 2023.
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17. August, 2023

Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong (English)

17. August, 2023

Based on the World Health Organization’s recommendations, the Water Supplies Department of Hong Kong developed the Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong in 2017 to assist owners and property management agents in developing and implementing Water Safety Plans to enhance water safety in buildings. The guidelines and associated...

Version 1
8. April 2021.
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by UNICEF Pacific, 08. March, 2018

Pacific WASH Resilience Guidelines & Tools

by UNICEF Pacific, 08. March, 2018

These guidelines and training materials have been produced by UNICEF Pacific and encompass a number of tools to expand and strengthen the work of governments and other partners to improve water, sanitation and hygiene services, whilst building resilience for communities in the Pacific. The guidance collates current approaches and previous guidance on WASH an...

Version 1
17. March 2021.
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by World Health Organization, 17. March, 2021

Water safety planning training videos

by World Health Organization, 17. March, 2021

Training videos on water safety planning are now available. The videos cover an introduction to water safety plan principles and steps, and water safety plan auditing. These videos are recordings from a bilateral training event organized by the WHO South-East Asia and Western Pacific Regional Offices, with support from WHO Headquarters. The content has been....

Version 1
1. July 2019.
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by Water Supplies Department et al., 01. July, 2019

WSP template for hospitals in Hong Kong

by Water Supplies Department et al., 01. July, 2019

This template is prepared based on recommendations of the World Health Organization (WHO) with an aim to assisting the management staff of a hospital to develop and implement Water Safety Plan (WSP) to enhance water safety. It covers the essential elements of WSPs and common requirements applicable to the plumbing layout of hospitals. In additional......

Version 1
27. June 2018.
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by Emily Kumpel et al., 10. June, 2018

Measuring the Impacts of Water Safety Plans in the Asia-Pacific Region

by Emily Kumpel et al., 10. June, 2018

This study investigated the effectiveness of Water Safety Plans (WSP) implemented in 99 water supply systems across 12 countries in the Asia-Pacific region. An impact assessment methodology including 36 indicators was developed based on a conceptual framework proposed by the Center for Disease Control (CDC) and before/after data were collected between Novemb...

Version 1
13. April 2018.
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by Water Supplies Department et al., 02. April, 2018

Water safety plan template for residential care homes for the elderly

by Water Supplies Department et al., 02. April, 2018

This template is prepared based on recommendations of the World Health Organization (WHO)  to assist the owner or the house management staff of a residential care home for the elderly with an independent internal plumbing system to develop and implement a Water Safety Plan (WSP) to enhance water safety....

Version 1
18. October 2017.
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by Roger Singleton, 01. July, 2017

Drinking Water Safety and Security Planning Template

by Roger Singleton, 01. July, 2017

A community focused WSP template to support drinking water safety and security planning in Fiji. This template is designed to make risk assessment easier for community WSP implementation....

Version 1
29. September 2017.
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by Water Supplies Department et al., 21. September, 2017

Guidelines for Drinking Water Safety Plans for Buildings in Hong Kong

by Water Supplies Department et al., 21. September, 2017

根據世界衛生組織(WHO)的建議,香港水務署最近編制了建築物水安全計劃的指引和範本,協助業主或物業管理代理制訂水安全計劃,以風險為本和多重障礙的方法,加強建築物的食水安全。建築物水安全計劃的實施,有賴物業管理和水喉業界人士的共同努力,包括辨識和...

Version 1
9. November 2016.
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by Paul M Byleveld et al.,

Safe drinking water in regional NSW, Australia

by Paul M Byleveld et al.,

The New South Wales (NSW) Public Health Act 2010 requires water suppliers to implement a drinking water quality assurance program that addresses the ‘Framework for management of drinking water quality’ in the Australian drinking water guidelines. NSW Health has recognised the importance of a staged implementation of this requirement and the need to suppo...

Version 1
24. August 2016.
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by WHO, 2011

Guidelines for drinking-water quality (4th Ed.) – CHINESE

by WHO, 2011

The Guidelines for drinking-water quality is an authoritative basis for the setting of national regulations and standards for water safety in support of public health. It provides guidance on ways of implementing its recommendations of contextual hazard identification and risk management, including catchment-to-consumer water safety plans....

Version 1
19. July 2016.
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by Nguyen Lanh et al., 19. July, 2016

GUIDELINES ON WATER SAFETY INVESTMENT PLAN (WSIP) FOR APPLICATION IN IMPLEMENTATION OF WATER SAFETY PLAN PHASE 3 IN VIETNAM

by Nguyen Lanh et al., 19. July, 2016

Water supply companies may face challenges when developing an investment plan for implementation of WSPs, due to the relatively large number of objectives with limited available budget for funding. This draft publication aims to provide guidance for water service companies to develop an investment plan that can meet the most of basic requirements of a......

Version 1
19. May 2016.
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by Angella Rinehold, 25. August, 2016

Rural WSP template for Cambodia

by Angella Rinehold, 25. August, 2016

This resource provides a template for a WSP for a rural community in Cambodia which has been customized and tailored to the local context through a pilot programme. Important note – This template should be adapted and trialed before being used in a different context....

Version 1
1. October 2013.
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by WHO, 01. October, 2013

Maynilad Water: Water Safety Plans

by WHO, 01. October, 2013

Describes the formulation of a Water Safety Plan by Maynilad Water Services, Inc. Philippines....

Version 1
1. November 2011.
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by World Health Organization et al., 01. November, 2011

Vietnam: Water safety plan

by World Health Organization et al., 01. November, 2011

Under AusAid funding, WHO supported WSP implementation in Vietnam. This case study highlights key WSP facts, and describes the water supply situation and regulation of WSP in Vietnam...

Version 1
1. November 2011.
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by DASS-NC Service santé environnement , 01. November, 2011

Plans de Sécurité Sanitaire des Eaux de consommation (PSSE) Etudes de cas en Nouvelle-Calédonie

by DASS-NC Service santé environnement , 01. November, 2011

French version. This document describes the WSP implementation process in New Caledonia (French territory in the Pacific Ocean) for 13 municipalities that started in 2008. It describes the risk assessment and management tools used, the benefits achieved, the challenges and solutions to those challenges and the overall lessons learned....

Version 1
1. November 2011.
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by World Health Organization et al., 01. November, 2011

Philippines: Water safety plan

by World Health Organization et al., 01. November, 2011

Under AusAid funding, WHO supported WSP implementation in the Philippines. This case study reports on key WSP facts, and describes the status of water supply in the Philippines...

Version 1
1. November 2011.
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by DASS-NC Service santé environnement , 01. November, 2011

Implementation of WSP New Caledonia

by DASS-NC Service santé environnement , 01. November, 2011

This document describes the WSP implementation process in New Caledonia (French territory in the Pacific Ocean) for 13 municipalities that started in 2008. It describes the risk assessment and management tools used, the benefits achieved, the challenges and solutions to those challenges and the overall lessons learned....

Version 1
1. November 2011.
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by Enviromental Health Control Section et al., 01. November, 2011

Water Safety Plan Handbook: for rural water supply systems

by Enviromental Health Control Section et al., 01. November, 2011

Provides customized guidance on implementing WSPs in rural water supply systems tailored to the Malaysian context...

Version 1
1. November 2010.
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by Federica Gerber et al., 01. November, 2010

An Economic Assessment of Drinking Water Safety PlanningKoror-Airai, Palau

by Federica Gerber et al., 01. November, 2010

This document describes a preliminary economic assessment of the Koror-Airai, Palau drinking water safety plan. The information generated is to be used to inform stakeholders in Palau of the rewards from supporting the DWSP approach, demonstrating the potential benefits of investing in the Plan....

Version 1
24. September 2010.
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by Talem Hasan and Federica Gerber , 24. September, 2010

The Economics of Drinking Water Safety Planning: An Advocacy Tool

by Talem Hasan and Federica Gerber , 24. September, 2010

This paper describes an economic cost-benefit analysis of the Koror-Airai drinking water safety plan from Palau to demonstrate the value to society of the drinking water safety planning approach in the long term. The cost-benefit analysis for implementing the Koror-Airai drinking water safety plan showed that a return of US$ 6.00 was expected on every......

Version 1
24. September 2010.
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by Talem Hasan and Federica Gerber , 24. September, 2010

Economics of WSP: an advocacy tool

by Talem Hasan and Federica Gerber , 24. September, 2010

This paper describes an economic cost-benefit analysis of the Koror-Airai drinking water safety plan from Palau to demonstrate the value to society of the drinking water safety planning approach in the long term. The cost-benefit analysis for implementing the Koror-Airai drinking water safety plan showed that a return of US$ 6.00 was expected on every......

Version 1
8. June 2010.
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by Asian Development Bank et al., 08. June, 2010

WOPs Manila and Danang on Water quality improvement

by Asian Development Bank et al., 08. June, 2010

Da Nang Water Supply Company (DAWACO) and Manila Water Company, Inc. (Manila Water) engaged in a water operator partnership (WOP) to help DAWACO meet World Health Organization (WHO) standards for water quality in their pipe network. Through the partnership, 20,000 residents received improved access to water, and DAWACO increased staff capacity to scale up si...

Version 1
22. March 2010.
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by AusAID and SOPAC , 22. March, 2010

Drinking Water Safety Planning: A practical guide for the Pacific Island countries

by AusAID and SOPAC , 22. March, 2010

This document is a guideline for development and implementation of Water Safety Plans approach in the Pacific. It is primarily for water supply managers, engineers and operators and introduces a more proactive way of managing drinking water supplies through a comprehensive risk assessment and risk management approach. Implementing DWSPs helps achieve a more ...

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Data Case Study: Yarra Valley Water, Australia

by MWH , 28. September, 2009

This case study provides an example of a water supplier in Australia which has undertaken research to understand consumer expectations in relation to water quality. This includes the use of surveys and focus groups. It also describes the approach the company takes to handling, recording, and reviewing complaints....

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Case Study: Dunedin City Council, New Zealand

by MWH , 28. September, 2009

This case study provides an example of where a water supplier in New Zealand operates a Service Centre to respond quickly to customer complaints and assesses levels of consumer acceptability through analysis of complaint data and questionnaires....