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22. March 2010.
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by AusAID and SOPAC , 22. March, 2010

Drinking Water Safety Planning: A practical guide for the Pacific Island countries

by AusAID and SOPAC , 22. March, 2010

This document is a guideline for development and implementation of Water Safety Plans approach in the Pacific. It is primarily for water supply managers, engineers and operators and introduces a more proactive way of managing drinking water supplies through a comprehensive risk assessment and risk management approach. Implementing DWSPs helps achieve a more ...

Version 1
28. September 2009.
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by MWH , 28. September, 2009

Consumer Acceptability Case Study: Dunedin City Council, New Zealand

by MWH , 28. September, 2009

This case study provides an example of where a water supplier in New Zealand operates a Service Centre to respond quickly to customer complaints and assesses levels of consumer acceptability through analysis of complaint data and questionnaires....