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Version 1
12. February 2020.
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by Harold van den Berg ; Bettina Rickert ; Seada Ibrahim ; Kasa Bekure ; Hailu Gichile ; Seble Girma ; Altaseb Azezew ; Tadesse Zegeye Belayneh ; Solomon Tadesse ; Zeleke Teferi Firehiwot Abera ; Samson Girma ; Tesfaye Legesse ; Daniel Truneh ; Gretta Lynch ; Ingmar Janse ; Ana Maria de Roda Husman, 31. October, 2019

Linking water quality monitoring and climate-resilient water safety planning in two urban drinking water utilities in Ethiopia

by Harold van den Berg ; Bettina Rickert ; Seada Ibrahim ; Kasa Bekure ; Hailu Gichile ; Seble Girma ; Altaseb Azezew ; Tadesse Zegeye Belayneh ; Solomon Tadesse ; Zeleke Teferi Firehiwot Abera ; Samson Girma ; Tesfaye Legesse ; Daniel Truneh ; Gretta Lynch ; Ingmar Janse ; Ana Maria de Roda Husman, 31. October, 2019

Unsafe drinking water is a recognized health threat in Ethiopia, and climate change, rapid population growth, urbanization and agricultural practices put intense pressure on availability and quality of water. Climate change-related health problems due to floods and waterborne diseases are increasing. With increasing insight into impacts of climate change and urbanization on water availability and quality and of required adaptations, a shift towards climate-resilient water safety planning was introduced into an Ethiopian strategy and guidance document to guarantee safe drinking water. Climate-resilient water safety planning was implemented in the urban water supplies of Addis Ababa and Adama, providing drinking water to 5 million and 500,000 people, respectively. Based on the risks identified with climate-resilient water safety planning, water quality monitoring can be optimized by prioritizing parameters and events which pose a higher risk for contaminating the drinking water. Water quality monitoring was improved at both drinking water utilities and at the Public Health Institute to provide relevant data used as input for climate-resilient water safety planning. By continuously linking water quality monitoring and climate-resilient water safety planning, utilization of information was optimized, and both approaches benefit from linking these activities.

Version 2
1. October 2013.
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by WHO, 01. October, 2013

Maynilad Water: Water Safety Plans

by WHO, 01. October, 2013

Describes the formulation of a Water Safety Plan by Maynilad Water Services, Inc. Philippines.

Version 1
27. June 2018.
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by Emily Kumpel et al., 10. June, 2018

Measuring the Impacts of Water Safety Plans in the Asia-Pacific Region

by Emily Kumpel et al., 10. June, 2018

This study investigated the effectiveness of Water Safety Plans (WSP) implemented in 99 water supply systems across 12 countries in the Asia-Pacific region. An impact assessment methodology including 36 indicators was developed based on a conceptual framework proposed by the Center for Disease Control (CDC) and before/after data were collected between November 2014 and June 2016. WSPs were associated with infrastructure improvements at the vast majority (82) of participating sites and to increased financial support at 37 sites. In addition, significant changes were observed in operations and management practices, number of water safety-related meetings, unaccounted-for water, water quality testing activities, and monitoring of consumer satisfaction. However, the study also revealed challenges in the implementation of WSPs, including financial constraints and insufficient capacity. Finally, this study provided an opportunity to test the impact assessment methodology itself, and a series of recommendations are made to improve the approach (indicators, study design, data collection methods) for evaluating WSPs.

Version 1
30. June 2017.
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by Hallvard Ødegaard et al., 30. June, 2014

Microbial barrier analysis (MBA) – a guideline

by Hallvard Ødegaard et al., 30. June, 2014

In order to safeguard the public against waterborne diseases, water utilities must secure that multiple, microbial barriers are provided for in their drinking water systems. In most water utilities disinfection of the water represents an important barrier, but microbial barriers may also be achieved by other actions, for example in the catchment area.

Based on experiences from Norway, Sweden and Finland, this guideline is a helpful tool for implementing Water Safety Plans. The guideline explains the "barrier concept" and assist water utilities as well as their their consultants in determining what actions to take to ensure that the microbial barriers in their systems are sufficient – and that the water is safe to drink.

Version 2
1. August 2009.
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by Bob Breach , 01. August, 2009

Microbial regrowth and disinfection in the network

by Bob Breach , 01. August, 2009

This document summarizes the management of risk from microbial regrowth in distribution systems through optimized chlorine disinfection. Considerations is also given to the potential for formation of disinfection by-products. Strategies for controlling these risks are presented.

Version 1
1. November 2011.
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by World Health Organization et al., 01. November, 2011

Nepal: Water safety plan

by World Health Organization et al., 01. November, 2011

Under AusAid funding, WHO supported Water safety plan implementation in Nepal. This case study reports on key WSP facts, and describes the status of water supply.

Version 1
21. February 2019.
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by David Sutherland et al., 29. August, 2017

Observations and lessons learnt from more than a decade of water safety planning in South-East Asia

by David Sutherland et al., 29. August, 2017

In many countries of the World Health Organization (WHO) South-East Asia Region, drinking water is not used directly from the tap and faecal contamination of water sources is prevalent. As reflected in Sustainable Development Goal 6, access to safer drinking water is one of the most successful ways of preventing disease. The WHO Water Safety Framework promotes the use of water safety plans (WSPs), which are structured tools that help identify and mitigate potential risks throughout a water-supply system, from the water source to the point of use. WSPs not only help prevent outbreaks of acute and chronic waterborne diseases but also improve water-supply management and performance. During the past 12 years, through the direct and indirect work of a water quality partnership supported by the Australian Government, more than 5000 urban and rural WSPs have been implemented in the region. An impact assessment based on pre- and post-WSP surveys suggests that WSPs have improved system operations and management, infrastructure and performance; leveraged donor funds; increased stakeholder communication and collaboration; increased testing of water quality; and increased monitoring of consumer satisfaction. These achievements, and their sustainability, are being achieved through national legislation and regulatory frameworks for water supply, including quality standards for drinking water; national training tools and extensive training of sector professionals and creation of WSP experts; model WSPs; WSP auditing systems; and the institution of longterm training and support. More than a decade of water safety planning using the WSP approach has shown that supplying safe drinking water at the tap throughout the WHO South-East Asia Region is a realistic goal.

Version 1
4. December 2017.
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by World Health Organization (Regional Office for South-East Asia), 03. July, 2017

Operational Monitoring Plan Development: A guide to strengthening operational monitoring practices in small- to medium-sized water supplies

by World Health Organization (Regional Office for South-East Asia), 03. July, 2017

Practical guidance and training materials for small- and medium-sized water suppliers, and for those providing training and support to these suppliers, on strengthening operational monitoring practices – a core element of water safety planning. Training materials include a facilitator’s guide and PowerPoint slides.

Version 1
23. December 2020.
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by David Sheehan, 23. December, 2020

Operational policy: Preparation and implementation of water safety plans

by David Sheehan, 23. December, 2020

This purpose of this Operational Policy is to provide an overview of the minimum requirements for the preparation and implementation of Water Safety Plans (WSPs) across a water supply system.

This Operational Policy is not intended to replace any applicable regulatory requirements with respect to WSPs, but, rather, to provide some guidance on important aspects of the WSP implementation

This Operational Policy is divided into three distinct sections: Catchment, Treatment and Distribution, and provides information on the minimum requirements for each part of the catchment-to-consumer WSP framework.

Version 1
3. August 2009.
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by Mathias H. Kleppen , 03. August, 2009

Pacific Drinking Water Safety Planning Lessons Learned

by Mathias H. Kleppen , 03. August, 2009

This case study provides the progress and lessons learned form the implementation of the Pacific Drinking Water Safety Plan programme.

Version 1
8. April 2021.
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by UNICEF Pacific, 08. March, 2018

Pacific WASH Resilience Guidelines & Tools

by UNICEF Pacific, 08. March, 2018

These guidelines and training materials have been produced by UNICEF Pacific and encompass a number of tools to expand and strengthen the work of governments and other partners to improve water, sanitation and hygiene services, whilst building resilience for communities in the Pacific. The guidance collates current approaches and previous guidance on WASH and resilience in one location, covering theory, guidance and practical tools. By addressing disaster risk reduction and climate change adaptation in a comprehensive approach across the disaster and climate risk continuum, it serves as a contribution to the Framework for Resilient Development in the Pacific.

 

Version 1
1. November 2011.
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by World Health Organization et al., 01. November, 2011

Philippines: Water safety plan

by World Health Organization et al., 01. November, 2011

Under AusAid funding, WHO supported WSP implementation in the Philippines. This case study reports on key WSP facts, and describes the status of water supply in the Philippines

Version 1
18. October 2017.
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by WHO EURO, 18. October, 2017

Plan de gestion de la sécurité sanitaire de l’eau : un guide pratique pour l’amélioration de la sécurité sanitaire de l’eau potable dans les petites communautés

by WHO EURO, 18. October, 2017

Disposer d’eau potable de qualité acceptable et en suffisance est une condition préalable et essentielle à la bonne santé, au développement économique et à la durabilité des moyens de subsistance des familles des collectivités rurales. La mise en place d’un plan de gestion de la sécurité sanitaire de l’eau constitue l’approche la plus efficace en vue d’assurer l’alimentation en eau potable dans les systèmes d’approvisionnement en eau à petite échelle.

Le guide pratique explique cette approche étape par étape, et présente un ensemble de modèles prêts à l’emploi afin que les personnes ou entités chargées de l’approvisionnement en eau dans les zones rurales puissent élaborer et mettre en œuvre leur propre plan de gestion de la sécurité sanitaire de l’eau.

Le guide pratique s’adresse en particulier aux membres de la communauté rurale responsables de l’exploitation et de la gestion de l’approvisionnement en eau, ainsi qu’au personnel des services locaux de santé et d’approvisionnement en eau chargé de la préservation de la qualité de l’eau potable, et aux organisations non gouvernementales qui veillent à la sécurité sanitaire de l’eau potable dans les collectivités rurales.

Version 1
11. September 2017.
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by WHO, 11. September, 2017

Planifier la gestion de la sécurité sanitaire de l’eau pour l’approvisionnement en eau des petites communautés: Recommandations pour la gestion par étapes des risques liés à l’approvisionnement en eau potable des petites communautés

by WHO, 11. September, 2017

Les Directives de qualité pour l’eau de boisson de l’Organisation mondiale de la Santé recommandent l'application d'une approche d'ensemble pour l'évaluation et la gestion des risques appelée «Plans de gestion de la sécurité sanitaire de l'eau» afin d'assurer de la façon la plus efficace la sécurité des approvisionnements en eau. Cette approche est systématique, complète, rentable et adaptée à un large éventail de circonstances. Ainsi est-elle un outil important pour l'approvisionnement en eau des petites communautés.

Ce manuel a pour objet d’assurer la participation des communautés, de les rendre autonomes et de les guider dans l’élaboration et la mise en oeuvre de plans de gestion de la sécurité sanitaire de l’eau pour leurs réseaux d’eau de boisson.

Il présente des recommandations sur la façon de développer et de mettre en œuvre un PGSSE au moyen de 6 tâches réalisables. En suivant l'approche telle qu'elle est décrite dans ce manuel, les petites communautés peuvent améliorer la gestion de leur système d'approvisionnement et obtenir progressivement des améliorations durables de la qualité de l'eau potable.

Version 1
11. May 2016.
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by WHO/IWA, 2009

Plans de gestion de la sécurité sanitaire de l’eau

by WHO/IWA, 2009

En 2004, les Directives de l'OMS pour la qualité de l'eau de boisson recommandaient que les fournisseurs d'eau potable développent et mettent en œuvre des plans de gestion de la sécurité sanitaire de l'eau (PGSSE) afin d'évaluer et de gérer systématiquement les risques.
Ce manuel répond à cette recommandation en décrivant de façon claire et en termes pratiques, comment développer et mettre en œuvre des plan de gestion de la sécurité sanitaire de l'eau. Onze modules de formation fournissent des conseils par étape. Chaque module présente une étape clé dans le processus de développement et de mise en application des plans de gestion de la sécurité sanitaire de l'eau.

Version 1
4. March 2021.
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by World Health Organisation, 2021

Plans de gestion de la sécurité sanitaire de l’eau résilients au climat : Gestion des risques de santé liés à la variabilité et au changement climatiques.

by World Health Organisation, 2021

Ce guide présente l'état actuel des connaissances sur les effets des changements climatiques sur le cycle de l'eau ainsi que les impacts sanitaires associés. Il est destiné à aider les fournisseurs d'eau qui se sont engagés à utiliser ou qui utilisent déjà l'approche du Plan de Gestion de la Sécurité Sanitaire de l'Eau (PGSSE), à mieux comprendre les questions liées aux changements climatiques et à soutenir l'identifi cation et la gestion des risques liés aux changements climatiques dans le cadre du processus du PGSSE.

Le document aidera les professionnels du secteur, en particulier les fournisseurs d'eau et les équipes du PGSSE à identifi er et à intégrer les questions plus larges du changement climatique, de la réduction des risques de catastrophe (RRC) et de la gestion intégrée des ressources en eau (GIRE) en tant qu'approches contributives importantes au processus du PGSSE.

https://iwaponline.com/ebooks/book/812/Plans-de-gestion-de-la-securite-sanitaire-de-l-eau

 

 

Version 1
1. November 2011.
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by DASS-NC Service santé environnement , 01. November, 2011

Plans de Sécurité Sanitaire des Eaux de consommation (PSSE) Etudes de cas en Nouvelle-Calédonie

by DASS-NC Service santé environnement , 01. November, 2011

French version. This document describes the WSP implementation process in New Caledonia (French territory in the Pacific Ocean) for 13 municipalities that started in 2008. It describes the risk assessment and management tools used, the benefits achieved, the challenges and solutions to those challenges and the overall lessons learned.

Version 1
18. August 2017.
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by World Health Organization, 14. August, 2017

Potable reuse: Guidance for producing safe drinking-water

by World Health Organization, 14. August, 2017

In response to growing pressures on available water resources, potable reuse represents a practical source of drinking-water in many circumstances.

This document describes how to apply appropriate management systems to produce safe drinking-water from municipal wastewater. Information is provided on specific aspects of potable reuse, including the quality and protection of source wastewaters, types of control measures, monitoring considerations and public acceptance. Application of potable reuse is also illustrated through a number of case studies.

The guidance is intended for use by drinking-water suppliers and regulators who are familiar with the WHO’s Guidelines for drinking-water quality and, in particular, the framework for safe drinking-water, including water safety plans. This publication may also be useful to others with an interest in potable reuse including environmental health and water resource professionals.

Version 1
19. May 2016.
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by Marilyn Maycock USEPA, 19. May, 2016

ppt – Quality Systems: ISO/IEC 17025:2005

by Marilyn Maycock USEPA, 19. May, 2016

Powerpoint presentation for the US EPA with an introduction to the ISO ISO/IEC 17025:2005 international standard for calibration and testing labs - including its purpose and how to ensure the quality system are effective

Version 1
19. May 2016.
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by Mark Rodgers - USEPA, 19. May, 2016

ppt – The Importance of Laboratory Support in the Implementation of Water Safety Plans

by Mark Rodgers - USEPA, 19. May, 2016

Powerpoint presentation from the USEPA on the Importance of Laboratory Support in the Implementation of Water Safety Plans. The critical elements to laboratory support as well as he linkages between Water Safety Plan implementation and laboratory support are explained.

Version 1
4. December 2017.
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by World Health Organization (Regional Office for South-East Asia), 17. July, 2017

Principles and Practices of Drinking-water Chlorination: A guide to strengthening chlorination practices in small- to medium-sized water supplies

by World Health Organization (Regional Office for South-East Asia), 17. July, 2017

Practical guidance and training materials for small- and medium-sized water supplies, and for those providing training and support to these suppliers, on strengthening chlorination practices – a common improvement need identified through the WSP process in the South-East Asia and Western Pacific regions. Training materials include a facilitator’s guide and PowerPoint slides, and basic standard operating procedures and calculation sheets for effective and safe chlorination. The materials are based on training programmes delivered in the regions.

Version 1
20. March 2006.
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by World Health Organization, 2006

Protecting groundwater for health: managing the quality of drinking-water sources

by World Health Organization, 2006

Provides guidance for health, environment and water sector professionals on the application of risk management approaches to protect groundwater sources of drinking-water, presenting a structured approach to analyzing hazards to groundwater quality, assessing and prioritizing the risks they pose, and developing management strategies for their control.

Version 1
8. November 2016.
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by World Health Organization (Editors: Rickert B et al., 01. July, 2016

Protecting surface water for health

by World Health Organization (Editors: Rickert B et al., 01. July, 2016

Protecting surface water for health provides a structured approach to understanding surface waters and their catchments to support the identification, assessment and prioritization of the risks, and the development of management strategies for their control, as a basis for providing safe drinking-water.

The book provides guidance and supporting information on the development and application of water safety plans, which represent best practice to address the assessment and control of surface-water hazards in drinking-water catchments.

Version 1
8. November 2016.
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by World Health Organization (Editors: Rickert B et al.,

Protecting surface water for health: Editable checklists and tables to support catchment inspection

by World Health Organization (Editors: Rickert B et al.,

Protecting surface water for health provides a structured approach to understanding surface waters and their catchments to support the identification, assessment and prioritization of the risks, and the development of management strategies for their control, as a basis for providing safe drinking-water.

Editable versions of the catchment and pollution assessment checklists and inventory tables that are presented in the book to support surface-water catchment inspection are presented here. Please refer to the introductory pages of Section 3.2 of Protecting surface water for health for guidance on how to use these checklists and tables to perform a catchment assessment (http://www.who.int/water_sanitation_health/publications/pswh/en/).

Version 1
1. December 2008.
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by Bob Breach , 01. December, 2008

Rapid gravity filters-water quality benefits and risks

by Bob Breach , 01. December, 2008

Rapid gravity filters are used extensively in many waterworks across the world where they provide a critical part of the water purification process. This document summarises the basic functions and operation of such filters and identifies possible risks to water quality which need to be assessed and managed as part of a treatment water safety plan.

Version 1
5. March 2020.
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by University of Surrey, 05. March, 2020

Risk assessment of small water supplies

by University of Surrey, 05. March, 2020

Set in Iceland, this short video documents how sanitary inspections can be applied as a basic risk management tool for small water supplies. For more information, visit: https://www.surrey.ac.uk/department-civil-environmental-engineering/research/water-environment-and-health-engineering-group

Version 1
5. March 2020.
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by University of Surrey, 05. March, 2020

Risk assessment of small water supplies in lower-middle income settings

by University of Surrey, 05. March, 2020

Set in Uganda, this short video documents how sanitary inspections can be applied as a basic risk management tool for small water supplies in resource limited settings. For more information, visit: https://www.surrey.ac.uk/department-civil-environmental-engineering/research/water-environment-and-health-engineering-group

Version 3
18. December 2017.
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by WHO, 2016

Risk Matrix – Example of Semi-Quantitative Matrix

by WHO, 2016

Example of a semi-quantitative risk matrix to classify the severity and likelihood of identified hazards and hazardous events.

Version 1
12. August 2021.
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by State Ministry of Rural and Divisional Drinking Water Supply Projects Development,

Rural Water Safety Plan – Instructions and Training Materials

by State Ministry of Rural and Divisional Drinking Water Supply Projects Development,

Tailored guidance package to support rural water safety planning in Sri Lanka. Includes stepwise instructions for trainers to conduct a rural WSP training incorporating a field visit.

Version 1
19. May 2016.
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by Royal Government of Bhutan et al., 01. December, 2013

Rural Water Safety Plan (RWSP) Facilitator’s Guide

by Royal Government of Bhutan et al., 01. December, 2013

The facilitator‟s guide for the Rural Water Safety Plan Workshop has been prepared based on the Water Safety Planning for Small Community Water Supplies adapted to the Bhutanese context. This manual will describe how rural communities can deliver and sustain safe drinking water by developing and implementing WSPs for their own communities.

Version 1
19. May 2016.
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by Angella Rinehold, 25. August, 2016

Rural WSP template for Cambodia

by Angella Rinehold, 25. August, 2016

This resource provides a template for a WSP for a rural community in Cambodia which has been customized and tailored to the local context through a pilot programme.
Important note - This template should be adapted and trialed before being used in a different context.

Version 1
19. May 2016.
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by Angella Rinehold (WHO et al., 25. August, 2015

Rural WSP template for Sri Lanka

by Angella Rinehold (WHO et al., 25. August, 2015

This resource provides a template for a WSP for a rural community in Sri Lanka which has been customized and tailored to the local context through a pilot programme.
Important note - This template should be adapted and trialed before being used in a different context.

Version 1
9. November 2016.
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by Paul M Byleveld et al.,

Safe drinking water in regional NSW, Australia

by Paul M Byleveld et al.,

The New South Wales (NSW) Public Health Act 2010 requires water suppliers to implement a drinking water quality assurance program that addresses the ‘Framework for management of drinking water quality’ in the Australian drinking water guidelines. NSW Health has recognised the importance of a staged implementation of this requirement and the need to support regional water utilities. To date, NSW Health has assisted 74 regional utilities to develop and implement their management systems. The Public Health Act 2010 has increased awareness of drinking water risk management, and offers a systematic process to identify and control risks. This has benefited large utilities, smaller suppliers, and remote and Aboriginal communities. Work is continuing to ensure implementation of the process by private suppliers and water carters.

Version 1
2. January 2011.
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by Engeeners Without Borders Australia , 02. January, 2011

SNAKES & LADDERS – Water Safety Plan version in Nepal

by Engeeners Without Borders Australia , 02. January, 2011

‘WSP Snakes & Ladders’ was developed according to the hazards identified and hazard control measures developed for this particular community in Nepal. The game could easily be adapted to any drinking water system or community, ensuring that the hazards and control measures are locally appropriate.

Version 1
1. August 2009.
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by Peter Thompson and Sameera Majam , 01. August, 2009

South Africa The development of a generic water safety plan for small community water supply

by Peter Thompson and Sameera Majam , 01. August, 2009

This document describes development of a Water Safety Plan with a background focus on Africa.

Version 2
1. October 2007.
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by WSP, 01. October, 2007

Spanish Town, Jamaica Case Study

by WSP, 01. October, 2007

Presents the WSP for Spanish Town, Jamaica, which may provide an example approach for WSP development for WSP community at an early stage of WSP development

Version 1
16. May 2019.
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01. May, 2019

Strategic Recommendations for Climate Smart Water Utilities: Using the Flood and Drought Portal in Planning

01. May, 2019

The effect of climate change on the hydrological cycle is becoming a growing phenomenon and resulting in impacts including flood and drought events, disappearance of glaciers, decrease in groundwater recharge, and water quality degradation (e.g. oxygen depletion in water reservoirs during extreme heat events) (WHO, 2017).

Such events are becoming increasingly common, more severe and less predictable with increasing climate variability and change. Stakeholders from catchment to tap have a role to play in strengthening climate resilience. Water utilities, in particular, need to have sustainable and resilient water resources management to ensure water supply continuity and to fulfill their responsibility to deliver safe and secure water to their customers.

This document focuses on strategic recommendations for water utilities on:

  1. Why and how water utilities can integrate climate change impacts into planning and management of water resources, specifically through WSPs; and
  2. How to use the Flood and Drought Portal (www.flooddroughtmonitor.com), to better include climate data and information into WSP, ensuring its climate resilience

Version 1
18. September 2018.
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by WHO et al., 18. September, 2018

Strengthening operations & maintenance through water safety planning: A collection of case studies

by WHO et al., 18. September, 2018

This document presents case studies from lower and higher income settings around the world that highlight O&M benefits resulting from WSP implementation. These case studies contribute to a growing body of information on the outcomes of water safety planning and may be useful in building support for WSPs among water sector senior managers, operational staff and other stakeholders.

Version 1
7. June 2016.
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by Luca Rondi et al., 14. August, 2015

Sustainability of Water Safety Plans Developed in Sub-Saharan Africa

by Luca Rondi et al., 14. August, 2015

The WSP approach was elaborated within two cooperation projects implemented in rural areas of Burkina Faso and Senegal by two Italian NGOs (Non-Governmental Organisations). In order to evaluate its sustainability, a questionnaire based on five different sustainability elements and a cost and time consumption evaluation were carried out and applied in both the case studies. Results demonstrated that the questionnaire can provide a useful and interesting overview regarding the sustainability of the WSP; however, further surveys in the field are recommended for gathering more information. Time and costs related to the WSP elaboration, implementation, and management were demonstrated not to be negligible and above all strongly dependent on water quality and the water supply system complexity.

Version 1
20. March 2017.
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by World Health Organization Regional Office for Europe et al.,

Taking policy action to improve small-scale water supply and sanitation systems. Tools and good practices from the pan-European Region

by World Health Organization Regional Office for Europe et al.,

Presents policy-makers with a range of regulatory, planning, financial and educational instruments to support effective policy and promote good practice (including water safety planning) to improve small-scale water supply and sanitation systems.

This publication aims to inspire practitioners and policy-makers who develop water supply and sanitation policies and programmes at the national or subnational levels to consider improvement actions that they can adapt for their own circumstances. It further assists policy-makers in formulating specific targets for small-scale systems and in planning concrete actions for their achievement. Other stakeholders – such as aid and funding agencies, local governments and nongovernmental organizations – may also find the information relevant for their programmes and projects.