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Under AusAid funding, WHO supported WSP implementation in Vietnam. This case study highlights key WSP facts, and describes the water supply situation and regulation of WSP in Vietnam

French version. This document describes the WSP implementation process in New Caledonia (French territory in the Pacific Ocean) for 13 municipalities that started in 2008. It describes the risk assessment and management tools used, the benefits achieved, the challenges and solutions to those challenges and the overall lessons learned.

Under AusAid funding, WHO supported WSP implementation in the Philippines. This case study reports on key WSP facts, and describes the status of water supply in the Philippines

Under AusAid funding, WHO supported Water safety plan implementation in Nepal. This case study reports on key WSP facts, and describes the status of water supply.

This document describes the WSP implementation process in New Caledonia (French territory in the Pacific Ocean) for 13 municipalities that started in 2008. It describes the risk assessment and management tools used, the benefits achieved, the challenges and solutions to those challenges and the overall lessons learned.

Under AusAid funding, WHO supported WSP implementation in Bhutan. This case study reports on key facts of the WSPs, and describes the status of water supply in Bhutan.

Under AusAid funding, WHO supported WSP implementation in 10 urban systems in Bangladesh. This case study reports on WSP facts, and provides a description of the status of urban and rural water supply in Bangladesh.

This guidebook, released by UNEP Risoe Center, describes adaptation strategies in the categories of water conservation; storm water control and capture; resilience to water quality degradation; preparation for extreme weather events; diversification of water supply; and mitigation. It has been made widely available and will help both developed and developing countries understand means of increasing resilience to the uncertain effects of future climate change. The Water Institute at UNC provided technical and methodological expertise.

Numerous publications now exist on the formation and use of WSPs, but most of these focus on largerscale projects run by private or public utilities, commercial enterprises and international NGOs. Tearfund’s particular interest is in how WSPs can be understood and established by user communities which are faced with self-managing a water supply project to gain sustainable access to safe water quality. The guide is written chiefly for the use of a facilitator or facilitating body (eg the hygiene promoters or community mobilisers of a DMT or partner staff) to use in training community members, and in particular,the water project accountability group (eg Water Users Committee) of the community.

This paper outlines a conceptual framework for conducting this type of overall evaluation of the impacts of a WSP. Drawing examples from existing WSPs in various regions, the framework also illustrates the types of intermediate outcomes that can be expected during WSP implementation. This conceptual framework, which requires some familiarity with WSPs, is designed to be one of a set of tools to guide the implementation and evaluation of Water Safety Plans, along with the WHO guidelines (WHO, 2006), the Water Safety Plan Manual (Bartram et al, 2009) and other tools and resources developed for national or regional use1

‘WSP Snakes & Ladders’ was developed according to the hazards identified and hazard control measures developed for this particular community in Nepal. The game could easily be adapted to any drinking water system or community, ensuring that the hazards and control measures are locally appropriate.

This paper describes an economic cost-benefit analysis of the Koror-Airai drinking water safety plan from Palau to demonstrate the value to society of the drinking water safety planning approach in the long term. The cost-benefit analysis for implementing the Koror-Airai drinking water safety plan showed that a return of US$ 6.00 was expected on every US$ 1.00 invested towards implementing the plan. The case study provides an effective advocacy tool for the promotion of drinking water safety planning both in the Pacific region and globally.

This document is a guideline for development and implementation of Water Safety Plans approach in the Pacific. It is primarily for water supply managers, engineers and operators and introduces a more proactive way of managing drinking water supplies through a comprehensive risk assessment and risk management approach. Implementing DWSPs helps achieve a more effective drinking water supply system.

This case study describes the implementation of WSP and lessons learned in Victoria Australia. This case study has a specific focus on auditing WSPS.

This case study provides the progress and lessons learned form the implementation of the Pacific Drinking Water Safety Plan programme.

This case study describes the development of Water Safety Plans in small community water supplies in South Africa. It describes the previous assessment methods as well as the eleven steps taken to develop and implement the WSP.

It is the experience of many water suppliers that illegal or unauthorised access to the distribution network can occur for a variety of reasons. This poses a number of water quality risks and can also create wider problems related to loss of revenue. This document briefly summarises the water quality risks associated with unauthorised access and how they can be mitigated.

This document describes development of a Water Safety Plan with a background focus on Africa.

Preparation of a well documented and up to date emergency management plan is an essential component of an effective incident response framework. The structure and content can only be determined by each water supply taking account of a wide range of different local factors. However this document provides a checklist of those items which need to be considered.

Communication with consumers is a key part of assessing and promoting the acceptability of drinking water supplies with consumers. The evaluation of consumer acceptability and knowledge of consumer complaints are important components of assessing the overall effectiveness of a WSP and an essential part of the verification of a WSP. This document summarises the main approaches to the collection and analysis of consumer acceptability through surveys.

Risk assessment and risk prioritisation are critical elements of a Water Safety Plan. However the process can be complex, require considerable resources and take a long time. Therefore before establishing a risk management system it is important to be clear on the most cost effective approach to meet local priorities and needs. This document provides an overview of the TECHNEAU Generic Framework, which is a comprehensive structure for integrated risk management from catchment to consumer in Water Safety Plans, considering both water quality and water quantity

Rapid gravity filters are used extensively in many waterworks across the world where they provide a critical part of the water purification process. This document summarises the basic functions and operation of such filters and identifies possible risks to water quality which need to be assessed and managed as part of a treatment water safety plan.

Before implementation of a WSP it is important to clearly identify the expected benefits and the associated costs both of which could be significant. This will help secure the support of senior management, ensure that sufficient resources are made available and allow much more targeted and efficient implementation. The actual benefits and costs of WSP implementation will vary considerably from utility to utility. This document sets out a summary of the issues that need to be taken into account.

The objective of this workbook is to serve as a guide to facilitate WSP development for an organised water supply that is managed by a water utility or similar entity. WSPs can be tailored differently for each specific water supply system. This workbook is generic and is not specific to any particular country. It is anticipated that trainers in each country would develop their own WSP training material which would be linked directly to country drinking water standards and implementing guidelines as well as bring written in other appropriate languages.

The aim of this manual is to provide guidance on conducting a household survey as part of a Water Safety Plan for organized piped water supply systems in resource-limited settings. A household survey can help researchers to understand the fate of water from the time it reaches the home to the point of consumption. This survey contributes to Module 2 (System Assessment) of the Water Safety Plan, upon which the subsequent steps of hazard identification, consideration of control measures, and development of corrective actions, monitoring, and verification plans are based. Thus, the survey provides valuable information for the WSP team as the team goes through the process of system evaluation and implementation of changes resulting from the Water Safety Plan. Specific examples intended to guide the planner in designing the survey are provided in the appendices. A summary checklist for survey planning and completion is provided as Appendix A.

This Household Water Use and Health Survey was therefore conducted as part of the Water Safety Plan for Linden, Guyana in order to understand the fate of water from the time it reaches the home to the point of consumption. It illustrates the sampling, the household visits, the water testing, the data management and discusses the results from the survey.

This document is a technical paper following the "Spanish town Jamaica Case study". It describes the lessons learned from the development of the Water Safety Plan for the Spanish town water supply system in Jamaica.

This text provides guidance on the chemical safety of drinking-water. Chemical contaminants of drinking-water are often considered a lower priority than microbial contaminants, because adverse health effects from chemical contaminants are generally associated with long-term exposures, whereas the effects from microbial contaminants are usually immediate. Nonetheless, chemicals in water supplies can cause very serious problems. The objective of this text is to help users at national or local level to establish which chemicals in a particular setting should be given priority in developing strategies for risk management and monitoring of chemicals in drinking-water. The document will be useful to public health authorities, those responsible for setting standards and for surveillance of drinking-water quality, and to water supply agencies responsible for water quality management. In particular, this publication will be applicable in settings where information on actual drinking-water quality is limited, which is the case in many developing countries and in rural areas of some developed countries.

Water supply companies may face challenges when developing an investment plan for implementation of WSPs, due to the relatively large number of objectives with limited available budget for funding. This draft publication aims to provide guidance for water service companies to develop an investment plan that can meet the most of basic requirements of a WSP in a most cost-effective manner.
This draft publication is currently under review, and we would welcome your feedback to WSPortal@iwahq.org.

This manual is designed to engage, empower and guide communities in the WSP development and implementation process. Guidance is provided on how to develop and implement a WSP through six achievable tasks. By following the WSP approach as described in this manual, small communities can improve the management of their drinking-water systems to achieve incremental and sustainable improvements in their drinking-water quality.

This field guide provides a step-by-step introduction to the WSP approach and a range of ready-to-use templates to assist those locally involved in rural water supply to develop and implement their own WSPs.
The field guide particularly addresses the rural community members responsible for the operation and management of their water supplies, as well as the staff of the local health and water supply offices responsible for safeguarding drinking-water quality and nongovernmental organizations that support drinking-water safety in rural communities.

This document provides a 'road map' to support country-level implementation of WSPs. It provides guidance for country planners on how to initiate and carry out WSP implementation.  The document outlines a series of steps which may guide how WSP implementation and scale-up of WSPs may be approached at a national level.

The Guidelines for drinking-water quality is an authoritative basis for the setting of national regulations and standards for water safety in support of public health. It provides guidance on ways of implementing its recommendations of contextual hazard identification and risk management, including catchment-to-consumer water safety plans.

Information and advocacy brochure from WHO-SEARO briefly defining Water Safety Plans (WSPs), showing progress in WSP development in South East Asia Region, illustrating what WSPs deliver to suppliers and users and providing ideas on what stakeholders' next steps might be.

A survey was conducted to assess the costs and benefits of the WSPs developed at 197 production units operated by the SUEZ Company and serving a total of 10.6 million consumers in France, Spain, Cuba, Morocco and Macao. The results demonstrate benefits in terms of confidence of clients and health agencies. The main benefits however consist of a better control of hazards, especially new hazards that were previously overlooked, and of the treatments steps which are deemed as the most important for water safety. As the progress achieved is essentially linked with unregulated contaminants, improvements in compliance rate were rarely observed after implementation of WSPs. It is supposed that better control of these hazards, together with improved process control, result in improved safety for the consumers.

These training materials have been developed by the South-East Asia Regional Office of WHO to be used either to train trainers or to train operators of water supply utilities or sector stakeholders. They are intended for use by governments, NGOs, private sector, academic institutions and individuals. They may be used intensively over three or five days or included in longer educational programs either as part of academic courses or as part of continuing professional development training. They comprise:
- Presenters Guide,
- Participant’s Handbook,
- PowerPoint slides notes for presenter and PowerPoint Handouts for participants,
- Worksheets and other resources for participants
- Table group worksheets for use during the training programme.

Protecting surface water for health provides a structured approach to understanding surface waters and their catchments to support the identification, assessment and prioritization of the risks, and the development of management strategies for their control, as a basis for providing safe drinking-water.

Editable versions of the catchment and pollution assessment checklists and inventory tables that are presented in the book to support surface-water catchment inspection are presented here. Please refer to the introductory pages of Section 3.2 of Protecting surface water for health for guidance on how to use these checklists and tables to perform a catchment assessment (http://www.who.int/water_sanitation_health/publications/pswh/en/).

The New South Wales (NSW) Public Health Act 2010 requires water suppliers to implement a drinking water quality assurance program that addresses the ‘Framework for management of drinking water quality’ in the Australian drinking water guidelines. NSW Health has recognised the importance of a staged implementation of this requirement and the need to support regional water utilities. To date, NSW Health has assisted 74 regional utilities to develop and implement their management systems. The Public Health Act 2010 has increased awareness of drinking water risk management, and offers a systematic process to identify and control risks. This has benefited large utilities, smaller suppliers, and remote and Aboriginal communities. Work is continuing to ensure implementation of the process by private suppliers and water carters.

This checklist is conceived as an on-site, concise tool to support the Egyptian Water Regulatory Agency (EWRA) inspectors in performing a comprehensive audit of drinking water treatment plants. It covers both management and technical aspects of service provision in assuring adequate level of performance for health and environmental protection. The list is composed of 8 sections, encompassing:
- identification and service data
- local (outside) circumstances and security issues
- organization, human resources, procedures and training
- workplace safety, environmental and equipment conditions
- operations and maintenance
- power supply and ancillary services
- drinking water network
- laboratory, reporting and monitoring data

This presentation describes the development and implementation of WSP in Tabriz in Iran under the guidance of the World Health Organization Regional Office.